Broken bit? Hot? Noisy?

We can service your MT20 and T-300 electric files!

Service is contingent on the owner’s use, product and care. No RMA is necessary. Turnaround varies on service volume, typically 5-7 business days, but this is not guaranteed.

If you need service on the Journey 30K or Medicool Pro Power e-file, click the appropriate button below.

Print and ship the Service Form with your e-file. Remember to properly pad your e-file when packaging.

Erica’s ATA
3880 Blue Church Rd.
Sunbury, OH 43074


We'll send you an email to complete payment when your service is complete.

Service and cleaning begin at $50. Services under $150 we will be repaired without authorization. If the service is over $150 a team member will contact you to go over the diagnosis before repair.

Erica’s ATA LLC is not liable for electric files that have not been collected, unclaimed, or are unpaid for after 60 days.

Erica’s ATA, LLC is not responsible for transit delays or missing packages.