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If your electric file is shorting out, running hot, slowing down, or a bit has broken off inside your hand piece- we can service it!
We service all Erica's ATA electric files; we do not service competitor electric files nor electric files from 2000 and prior.
Service is contingent on the owner’s use, product and care. No RMA is necessary when sending in services.
Turnaround varies on service volume. Services are usually repaired in 8-12 business days. Please note this time frame is not guaranteed.
Print and ship the Service Form with your e-file. Remember to properly pad your electric file when packaging.
3880 Blue Church Rd.
Sunbury, OH 43074
Service and cleaning begin at $50. Services under $100 we will be repaired without authorization. If the service is over $100 a team member will contact you to go over the diagnosis before repair.
Erica’s ATA, LLC is not liable for electric files that have not been collected, unclaimed, or are unpaid for after 60 days. Erica’s ATA, LLC is not responsible for transit delays or missing packages.