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If your electric file is shorting out, running hot, slowing down, or a bit has broken off inside your hand piece- Erica's ATA can service it!
We service all Erica's ATA electric files. Service is contingent on the owner’s use, product and care. We still regularly see and repair e-files that were sold 20 years ago! We do not service other competitor e-files. No RMA is necessary when sending in services.
Turnaround varies on service volume. Services are repaired in 4-6 business days on average. We understand that your e-file is extremely important for your daily work so we make it a priority to service your efile expediently.
Print and ship the Service Form with your e-file.
Remember to properly pad your electric file when packaging.
3880 Blue Church Rd.
Sunbury, OH 43074
Services under $100 we will be repaired without authorization. If the service is over $100 a team member will contact you to go over the diagnosis before repair.
Erica’s ATA, LLC is not liable for electric files that have not been collected, unclaimed, or are unpaid for after 60 days. Erica’s ATA, LLC is not responsible for transit delays or missing packages.