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We all know that annoying person who comes in to get her nails done and makes a scene with their loud voice implying “everyone look at me” attitude... Or that coworker who always has some crisis she is dealing with and mopes around the salon until you ask her what’s wrong. Have you ever thought about why they act like that? For some people, their personality definitely dictates some of this behavior, but if we really peel back the layers, there is usually some trauma at the core.
When I say trauma, this can include multiple factors, but consider this for a moment. What if we offered support instead of eye rolls and judgment? What if we considered the question “why” and looked at these annoying or frustrating people in our life through the lens of acceptance and understanding? What does this even look like? Let me share some ideas with you.
Everyone has had a different experience with the pandemic. Some people have honestly enjoyed the extra time to be with family and get projects done. Others, having the extra time to think and be alone with their thoughts might have triggered some past emotions of isolation or abandonment. Some are neutral and are just looking forward to having some normalcy and the routine of going back to work. It is important for us all to be mindful of this as we see clients and co-workers again, as people aren’t always upfront about how this experience has been for them at their core.
Let us be mindful that although people can behave in a dramatic way, it doesn’t necessarily mean they are trying to get attention. We have no idea what someone has gone through so let’s act together and be supportive through the after-effects of what the next season with the pandemic reveals. We may be in different boats but we are sailing together! Here are some practical tips and tricks to deal with dramatic clients:
If you feel like you struggle with this issue or would like to know more, please contact Kate at firstname.lastname@example.org. We would love to hear from you and help you tackle this issue or others you need some support with.